All customer orders ship from our Virginia warehouse within 2 business days of order processing. Confirmation emails are sent to notify customers when their orders have shipped and tracking information is provided at that time, if applicable. If a customer fails to receive a shipping notification, it is most likely the result of the customer's spam filtering software through their email service provider. Please check your spam folder(s) for our shipping confirmation.
DOMESTIC INFORMATION
We offer the following ground services to our customers. Please note there are some restrictions as indicated in parentheses.
- Standard Ground (Lower 48 States only),
- Free Shipping (Lower 48 States only with Qualified Order),
- Priority Mail (all 50 US States and military addresses),
- Media mail (Books only)
We offer the following expedited services to our customers:
- FedEx Saver,
- FedEx 2day,
- FedEx Standard Overnight
Standard GroundStandard ground rates are based on the merchandise total of your order. Standard ground is only available to the 48 LOWER US States and the District of Columbia. Alaska, Hawaii, military addresses, and US Territories & Possessions are not eligible for standard ground shipping (see Priority mail below).
Standard shipping is via FEDEX or the US Postal Service and packages are delivered within 1 to 7 business days from the date of shipping. FedEx Ground delivers Monday through Friday. FedEx Home Delivery delivers Tuesday through Saturday. The US Postal Service delivers Monday through Saturday.
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Standard Ground Rate:
(48 LOWER STATES & DC) | Merchandise Total | Shipping Charge | | $0.01 - $10.99 | $6.95 | | $11.00 - $34.99 | $7.95 | | $35.00 - $49.99 | $8.95 | | $50.00 - $85.00 | $9.95 | | $85.01 and up | FREE |
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The choice of shipping method between FedEx and the Postal Service for standard shipping is solely up to us and is typically dependent on the size, weight, and destination zip code of the package. PLEASE NO PO BOX ADDRESSES if you are using STANDARD GROUND shipping as FEDEX will NOT deliver to PO BOXES. If you are shipping to a PO BOX, you MUST select Priority shipping during checkout.Free ShippingOrders shipping to the contiguous Lower 48 US States and the District of Columbia that
exceed $85 in merchandise are eligible for free shipping. The shipping charge will be automatically deducted from your order during checkout. Orders qualifying for free shipping may ship in recycled boxes received from our distributor.
Please note that excessively large orders that we deem for non-personal use are NOT eligible for free freight. Non-personal use orders will be put on hold until shipping charges can be collected or item quantities limited.
Orders to Alaska, Hawaii, military addresses (APO/ FPO addresses), US Territories & Possessions, and international destinations are NOT eligible for free shipping.Free shipping orders ship via a ground service and are delivered within 1 to 7 business days from the date of shipping.
Priority MailPriority Mail with delivery confirmation is offered to
ALL domestic customers. Customers shipping to Alaska, Hawaii, military addresses (APO/FPO), or US Territories & Possessions
MUST select Priority Mail during checkout.
Priority mail shipping rates are based on the size, weight, and destination zip code of the package. Therefore, shipping rates are calculated once items have been placed into the shopping cart. On the "View Cart" page, there is an "Estimate Shipping Charges" link. By clicking on this link, customers will be able to view estimated shipping charges before having to checkout and enter any personal information.
Priority mail is delivery within 2 to 5 business days from the date of shipping.
**DISCLAIMER** There are limitations on the functionality of our shopping cart and its ability to calculate PRIORITY shipping rates. Large, oversized, or excessively heavy packages may trigger an incorrect shipping charge because of the dimensional weight of the package. This will only happen if several large items are purchased together.
If the actual shipping charge exceeds the charge shown the customer during checkout by more than 15%, we reserve the right to cancel the order and/or contact the customer with the corrected shipping charges. The customer can elect to approve the additional shipping charges or request to have their order canceled.
Media Mail - (BOOK ORDERS ONLY)
Media Mail shipping can only be used for shipping books. Any order that contains other items (such as Thomas trains, puzzles, toys, etc.) in addition to books is NOT eligible for Media mail. Any order that incorrectly selects Media mail will be canceled.
Media mail includes delivery confirmation and is available to ALL 50 States. Delivery averages between 7 to 14 business days from the date of shipping; however, some shipments to the West Coast (especially California) have taken up to 30 business days to deliver. This is outside of our control. Please do not use this shipping option if your books are needed in a short period of time. We offer Media mail merely as a courtesy to our customers.
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Media Mail Rate:
(50 US STATES & DC) | Merchandise Total | Shipping Charge | | $0.01 - $9.99 | $3.99 | | $10.00 - $19.99 | $4.99 | | $20.00 - $29.99 | $5.99 | $30.00 and up
| $6.99 Flat Fee
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FedEx Express SaverFedEx Express Saver shipping is delivered in 3 business days to most areas. The day of shipping is NOT considered a business day. Orders placed by 12 NOON EST Monday through Friday will ship the same day. Orders received after 12 NOON EST or over a weekend or holiday will ship the next business day.
FedEx 2 DayFedEx 2 Day shipping is delivered in 2 business days to most areas. The day of shipping is NOT considered a business day. Orders placed by 12 NOON EST Monday through Friday will ship the same day. Orders received after 12 NOON EST or over a weekend or holiday will ship the next business day.
FedEx Standard OvernightFedEx Standard Overnight shipping is delivered in 1 business day by 3 pm to most areas. The day of shipping is NOT considered a business day. Orders placed by 2 PM EST Monday through Friday will ship the same day. Orders received after 2 PM EST or over a weekend or holiday will ship the next business day.
**DISCLAIMER** There are limitations on the functionality of our shopping cart and its ability to calculate FedEx expedited shipping rates. Large, oversized, or excessively heavy packages may trigger an incorrect shipping charge because of the dimensional weight of the package. This will only happen if several large items are purchased together. If the actual shipping charge exceeds the charge shown the customer during checkout by more than 15%, we reserve the right to cancel the order and/or contact the customer with the corrected shipping charges. The customer can elect to approve the additional shipping charges or request to have their order canceled.
INTERNATIONAL INFORMATION
International shipping DOES NOT qualify for free shipping regardless of order amount.OUR SHOPPING CART IS NOT CURRENTLY SET UP TO AUTOMATICALLY CALCULATE INTERNATIONAL SHIPPING RATES. International customers MUST contact us for shipping charges. Please email us your desired items with country destination. We will email your shipping options and a link to our international checkout page where you will be able to checkout and pay for your items using a credit card or Paypal. Please read below for some additional information on how we determine international rates.
Our current method of international shipping is through the US Postal Service (USPS). We offer Priority, and Express Mail. First Class International is available to CERTAIN DESTINATIONS for CERTAIN packages.
For orders of only 1 item, a processing fee of $1.00 USD is added to the order. Orders of 2 or more items, do not incur processing fees and shipping charges are estimated to be as close to actual charge as possible.
INSURANCE:
Insurance can be added to MOST destinations and is optional for any order totaling LESS than $50 USD in merchandise. The insurance rate for orders under $50 is $0.95 USD for shipments to CANADA and $1.60 USD for shipments to all other international destinations.
Any order exceeding $50 USD in merchandise will require MANDATORY INSURANCE. Insurance rates are based on the merchandise total and start at $0.95 USD for shipments to CANADA and $1.60 USD for shipment to ALL OTHER INTERNATIONAL DESTINATIONS. Insurance rates increase for merchandise totals over $100 USD and then again for merchandise totals over $200 USD.
***PLEASE NOTE:*** Any duties or taxes are the sole responsibility of the customer. International customers will need to contact their local import office or postal office for information on duties/taxes. If duties and/or taxes are assessed, they will be in addition to the shipping charges paid. We DO NOT mark international packages as "gifts" and international orders are NOT eligible for gift receipts.
